I was originally drawn to Cazoo by the chance to create real efficiencies in a fast-moving environment. Since joining, that has been my daily reality. I’ve had the opportunity to deliver major Salesforce automations, lead 13 cross-functional process improvements, and build our Trust & Safety function from the ground up. There is never a shortage of complex problems to solve here, which is exactly what keeps me motivated.
What is an area where you've delivered in your role that you look back on with pride?
When I joined, there was no formal Trust & Safety function. Rather than waiting for a perfect plan, we just got to work. By the end of 2025, we had integrated new content moderation tech and ensured compliance with the Online Safety Act. The results speak for themselves:
Living our values
The value that resonates most with me is Fearless. In Trust & Safety, being fearless isn’t optional. Whether it’s tackling sophisticated fraud threats or pushing for bold new processes when the path forward isn't fully mapped out, you have to be willing to act decisively and challenge the status quo.
What to expect on my team
The threat landscape, especially in fraud, never stands still. We are constantly evolving our tactics and using data-driven dashboards to spot patterns early. If you are someone who is comfortable with ambiguity, enjoys moving fast, and wants to see the direct results of your efforts, you’ll find a very rewarding home here.